We got a new range

Let us go back to September, when the oven died.

Actually, let’s go back farther. Probably to some point in my childhood, where I managed to permanently confuse the words for oven and stove. It’ll be better here, because I have a backspace button — and this time I’m going to use it! — but if we’re just having a conversation and I say one of those, it’s safe bet that I mean the other. This bothers no one more than me.

Anyway, in September, the oven died. (Yes, the oven, the part where you bake things.) The oven died because we were working on the stove top. We were working on the stove top because someone was using the command dials for mountain climbing exercises. While that work was happening the logic board that controlled the oven just gave up.

We know that’s what it was because it was getting power, but there was nothing in the displays, and it would not bake. We called the home warranty people and they sent a guy down from Indy and he looked at it and said, “Yep, that’s busted.” He contacted the warranty people who said, “Well, it’s busted.”

It was a 13-year-old range, though, probably original in the house. The model, of course, is discontinued. And the warrant people weren’t interested in having their repair vendor work on the thing. So they offered to swap it out. Or we could find our own range and there would be a rebate, compensation song and dance. Ultimately, we went with the one they offered. It was comparable on paper, and the oven — I had to correct this one — would be a smidge larger than the old one.

Problem: Again, this was late September. And the new range was on back order and wouldn’t be available until the first week of November.

So we assembled stove top and grill recipes. And we were ready to get take out a time or two. In the scheme of things, it’s the most minor of inconveniences, but you don’t really know how much you depend on your oven — I had to correct this one, too — until you contemplate how much you actually depend on your oven.

Well, good news! In the last week of October we got the call that they had our range, and when would we like it? We arranged to have it arrive last Friday. I was going to come back from the office to let them in and do their thing. They would call between 2 and 6 p.m. And somewhere in that appointed time I received a call. The delivery guy had a traffic accident and would not be delivering it on Friday.

After about an hour-and-a-half on the phone with both the delivery people and the appliance manufacturer’s people, it was unilaterally arranged to arrive today. By the way, if you think dealing with one group for a slightly exotic problem with your service is a chore, try it with two, and with people who each aren’t exactly sure what the other does. (The answers, of course, being manufacture/sale and deliver.)

So this morning, 8 a.m. to noon, this range is coming. Because they only come down this way two days a week. Never mind that we’re about six weeks into our descent into creative kitchen work. At noon, no range and no phone call. So when my three-hour webinar wound down for the day — this week, honestly … — I called them. The delivery guy, it turns out, was running a bit late. Safety first when driving! And we were next.

And so we were.

Did you know that they don’t install a range when the delivery people deliver it? That’s what we were told, by the warranty people, but the delivery guy isn’t interested in that.

And did you know you have to provide your own power supply? I’ve never bought a range before, this was a new thing to me. Who knew?! I did not!

So after work I went to the hardware store and bought a four prong heavy duty power supply. I watched two YouTube videos to make sure I only needed to watch the first one, and then I lay on the floor connected the power supply to the range and we set it into place:

And then we had dinner.

The other one looked better, if you ask me. It’s a difference of about 11 percent. We’ll see about the functionality, but the stove top dials were aesthetically nicer on the old unit, and they were shorter. And on this thing the buttons are stiff and unpleasing to punch.

But the eyes and the oven work. And we upgraded a 13-year-old range for a brand new one, thanks to the home warranty. And dinner, from the oven, was delicious.

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